Trine Careers

Audio Visual/Media Services Technician

Angola, Indiana

Trine University, C.W. Sponsel Center for Administration

The Opportunity

This position is dedicated to providing customer service for Trine University Technology customers, including students, faculty, administration and guests. The Technician oversees audio visual-media services on campus with responsibility for performance hall, theatre, lecture hall, board room, conference room, banquet and athletic venues requiring mobile audio/video and computer equipment.  The ability to work both independently and as part of a team environment is required. 

Essential Duties and Responsibilities 

AV

Consistently provide exemplary service as measured by customer feedback

Oversee student employees in the audio visual-media services

  • Create and oversee AV-media services calendar, scheduling student employees and external vendors as needed
  • Gather customer requirements and design A/V solutions to meet them
  • Run media equipment including light, audio, video, PC, PowerPoint
  • Troubleshoot and correct A/V issues during live events
  • Contribute to the design of new media enhanced spaces, including meeting rooms, theatres, athletic facilities, and public spaces
  • Use communication appropriate to audience delivered in a friendly and courteous manner with consistent positive attitude
  • Install A/V and computer equipment, both mobile and permanent
  • Perform problem root cause analysis and assist with implementing countermeasures to reduce incidents
  • Work with Academic Technology to recommend, design and build, A/V standard solutions
  • Work with IT to reserve computers and printers for events
  • Maintain A/V inventory
  • Oversee work of outside contractors hired to run concerts or special events
  • Review and approve event requests using Ad Astra
  • Diagnose and repair hardware issues, engage vendors as required
  • Other projects/duties as assigned

Education and/or Experience

Associates degree or 3-5 years’ audio visual experience

  • 3 - 5 years’ experience in an audio visual-media services technology support role
  • Advanced knowledge and troubleshooting of personal computer and A/V technologies
  • Experience in live-event management
  • Basic operation of Microsoft PowerPoint
  • Knowledge of audio and video design and installation
  • Excellent verbal and written communication skills
  • Ability to empathize with customers of varying technical skill levels
  • Work independently and in a team environment
  • Great attention to detail
  • Proven ability to handle multiple tasks in an organized fashion
  • Ability to maintain confidentiality with sensitive customer and internal information
  • Foster Trine University success through a professional appearance, being courteous to customers & associates, and by exhibiting a positive attitude

Outstanding Benefits

Trine University offers a comprehensive benefit package designed to provide a variety of choices to best fit your needs and the needs of your family. Some benefits offered include:                     

  • Health – medical, dental, vision, flex spending, HSA accounts
  • Life Insurance – a variety of voluntary life options are available along with an employer paid employee life policy valued at 1½ times annual salary
  • Paid vacation and sick time
  • Retirement – after one year of full-time service you are eligible for an employer contribution of 5% and up to an additional 5% employer match                        
  • Education – after 6 months of full-time service, undergraduate education benefits are available for employee, spouse, and dependent children

Salary

The salary is competitive and commensurate with experience and qualifications.

 Apply

Review of applications begins immediately and will continue until the position is filled.

Trine University is an equal opportunity employer.  Applicants are considered for employment without regard to race, color, religion, sex, age, disability, national origin, genetic information, citizenship status, military status, or any other basis prohibited by law, unless such basis constitutes a bona fide occupational qualification.  Trine will comply with its legal obligation to provide reasonable accommodations to qualified individuals with disabilities and for religious beliefs.