Assistant Director of Online and Academic Support

Assistant Director of Online and Academic Support

Angola, Indiana




The Assistant Director of Online & Academic Support coordinates the day-to-day operations of TrineOnline. Through the development of TrineOnline policies and procedures, this position will assist with academic support for faculty and staff, online developments, and program and course maintenance. The Assistant Director will collaborate with TrineOnline leadership to ensure high quality online offerings.  The ideal candidate will be a creative, enthusiastic team member who is eager to take ownership of various phases of online course projects to advance TrineOnline initiatives.  Attention to detail, organization, and prioritization skills are essential to this position.

Essential Duties and Responsibilities

  • Coordinates efforts surrounding TrineOnline programming and development, including the organization and documentation of these process.
  • Communicates with TrineOnline stakeholders on new online developments.
  • Monitors Open Educational Resource (OER) initiatives and its impact on the university.
  • Assists with training activities and support for TrineOnline stakeholders.
  • Monitors results and effectiveness of TrineOnline processes to identify strengths and areas of improvement
  • Verifies faculty compliance of the Online Instructor Teaching Agreement to ensure quality.
  • Serves as a resource for the TrineOnline academic team and researches online learning trends and best practices.
  • Assists with development and support of programs as directed by TrineOnline leadership.
  • Manages organizational goals, best practices, and deadlines for TrineOnline.
  • Collaborates on university-wide accreditation and assessment projects.
  • Seeks opportunities to implement innovative technologies to support TrineOnline.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

  • Strong organization skills for efficient management of multiple projects
  • Strong written and oral communication skills
  • Ability to demonstrate and maintain professionalism in interactions with others
  • Ability to problem solve, think critically, work proactively
  • A life-long learner who regularly keeps up-to-date on learning trends and best practices

Education and/or Experience

Bachelor's degree required. Five (5) years of work experience in instructional/educational technology, online learning, education, information science, or educational/training environment preferred. Experience using Moodle or other Learning Management Systems (LMS) and knowledge of instructional technologies are preferred.



Trine University offers a comprehensive benefit package designed to provide a variety of choices to best fit your needs and the needs of your family. Benefits offered include:

  • Health – medical, dental, vision, prescription drugs, flex spending or HSA accounts
  • Retirement – after one year of full-time service you are eligible for employer contribution of 5% and up to an additional 5% employer match
  • Life Insurance – a variety of voluntary life options are available along with employee life insurance (1½ times annual salary)
  • Education – after 6 months of full-time service education benefits are available for employee, spouse, and dependent children
  • Vacation and Sick Pay – in accordance with Trine's policy


The salary is competitive and commensurate with experience and qualifications.

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Trine University is an equal opportunity employer.  Applicants are considered for employment without regard to race, color, religion, sex, age, disability, national origin, genetic information, citizenship status, military status, or any other basis prohibited by law, unless such basis constitutes a bona fide occupational qualification.  Trine will comply with its legal obligation to provide reasonable accommodations to qualified individuals with disabilities and for religious beliefs.