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Part-time Tele Counselor Supervisor

Part-time Tele Counselor Supervisor
Angola, Indiana

 

Essential Duties and Responsibilities

  • Making phone calls to prospective students
    • Must have a pleasant speaking voice
    • Ability to articulate and speak clearly when on the phone
    • Ability to be comfortable when speaking to strangers on phone
    • Able to work evenings: Monday thru Thursday from 3:00 till 8:30 pm with some Saturday hours
    • Ability to make 20-30 phone calls per hour
    • Ability to work independently with minimal supervision
  • Supervision of Student Workers
    • Supervises 15-25 student workers
    • Create workable schedules for callers
    • Create goals and objectives
    • Create training guides for new callers
    • Monitor progress
  • Update Admissions information (Slate)
    • Ability to enter a minimal amount of information into the computer
    • Ability to talk, enter information and keep details correct
    • Maintain confidentiality of information

Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. To have the experience and skill working with computers and software programs (e.g. Word, Excel, PowerPoint, Jenzabar/ADMISS, etc.).

Education and/or Experience

High School Diploma or a GED equivalent

Salary

The salary is competitive and commensurate with experience and qualifications.

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Trine University is an equal opportunity employer.  Applicants are considered for employment without regard to race, color, religion, sex, age, disability, national origin, genetic information, citizenship status, military status, or any other basis prohibited by law, unless such basis constitutes a bona fide occupational qualification.  Trine will comply with its legal obligation to provide reasonable accommodations to qualified individuals with disabilities and for religious beliefs.